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Sorry, the application deadline for this position was 4/28/2017

Reference Number: 000000911
Posted Date: 4/20/2017
Closing Date: 4/28/2017

Department: PACE Inflammatory Bowel Disease Telemedicine Program
Position: Telemedicine Research Coordinator I

POSITION TITLE Telemedicine Research Coordinator I
DEPARTMENT PACE Inflammatory Bowel Disease Telemedicine Program
EMPLOYMENT TYPE Temporary Full Time (1 Year)
HOURS OF WORK 37.5 hours per week
REPORTS TO Clinician Scientist



The Lunenfeld-Tanenbaum Research Institute of Mount Sinai Hospital, a University of Toronto affiliated research centre, is one of the world's leading centres in biomedical research.  With ground-breaking discoveries in research areas such as diabetes, genetic disorders, cancer and women’s and infants’ health, the Institute is committed to excellence in health research and the training of young investigators.  Strong partnerships with the clinical programs of Mount Sinai Hospital ensure that scientific knowledge is used to promote human health.  Your significant contributions will assist in maintaining our momentum in advancing our research. 

The PACE program is multi-centre initiative in partnership with Crohn’s and Colitis Canada to improve access to quality of care for Inflammatory Bowel Disease (IBD) patients.  Housed within the Lunenfeld-Tanenbaum Research Institute at Mount Sinai Hospital, the PACE IBD telemedicine program focuses on increasing access to IBD healthcare services in underserved regions of Ontario through telemedicine-based consultations and follow-up care. This is done in conjunction with a research program that evaluates the benefits of the program on IBD patient care and outcomes of disease burden. 


We are looking for an energetic and detail oriented individual for the position of the PACE IBD telemedicine research coordinator. 

The key components of this role:

  • Support of research activities related to telemedicine-based quality initiatives.
  • Support of the clinical activities of the PACE IBD telemedicine program, 

This successful candidate person will have excellent organizational skills and will be able to work well within the context of an interdisciplinary clinical and research team.  He/she will have solid communication skills, be very detail oriented, and be able to work independently when the need arises. The successful candidate will work under the direction of Dr. Geoffrey Nguyen (PACE Program Lead), and in collaboration with the PACE IBD Telemedicine Coordinator to implement the telemedicine program.


Responsibilities include, but are not limited to: 

  • Consenting of patients for telemedicine-based research studies
  • Correspondence with research ethic boards
  • Completion of grant funding reports
  • Assistance in writing of grants for telemedicine program
  • Data entry of telemedicine data
  • Assists in maintaining the clinical and research registries of IBD participants receiving services under the PACE IBD telemedicine program
  • Assist in research data collection and report generation under the direction of the IBD telemedicine coordinator. Collects clinical and quality indicator data to assess the effectiveness of the telemedicine program.
  • Coordinate scheduling of the telemedicine consultations and schedules telemedicine visits using the Ontario Telemedicine Network portal.
  • Assists the patient and health care provider with required paperwork prior to the telemedicine consultation, as indicated in the telemedicine policies and procedures.
  • Review clinical charts prior to telemedicine visits and facilitate such visits
  • Reminds the patient and health care provider in a timely matter of their telemedicine consultation.
  • Acts as a liaison between referring physician, patients, clinic physicians, clinic staff, admissions and other departments or services as for the telemedicine program
  • Coordinates with the OTN technical support team to ensure all problems and system development needs are addressed.
  • Assists with providing public relation support for the marketing of IBD telemedicine services.
  • Provide coverage and assistance in other research and administrative activities in the investigator’s research program
  • Serve as coordinator for telemonitoring if IBD inpatients following their discharge


  • Undergraduate degree in health-related discipline (nursing degree preferred)
  • Background in scientific methodology or prior research experience desirable
  • Experience in a clinical healthcare environment and/or a clinical research setting  
  • OTN certification for providing patient care via telemedicine is highly desirable
  • Excellent computer skills and an ability to learn and comprehend the technical requirements for the telemedicine systems. Must be willing to obtain and maintain Ontario Telemedicine Network (OTN) certifications.
  • Proficient in utilizing Microsoft Office programs such as Excel, Word, PowerPoint, and Access is required.
  • General knowledge of clinic scheduling systems.
  • Effective verbal and written communication skills, interpersonal and customer service skills.
  • Excellent organization and time management skills.
  • Demonstrate ability to communicate effectively with physicians, clinical team members, administrative and research staff.
  • Ability to maintain confidentiality, exercises discretion, uses independent and mature judgment, work independently without supervision and commits to excellence.

Please submit a cover letter and curriculum vitae to Harry Le, administrative assistant to Dr. Geoffrey Nguyen to 


Posting open until April 28, 2017. We thank all candidates for applying. Only those selected for an interview will be contacted.

In accordance with Institute’s policy and legislated health and safety requirements, employment is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases.

The Lunenfeld-Tanenbaum Research Institute is a scent sensitive environment and all members of the community are expected to refrain from wearing or using scented products while visiting or working at the Institute. We also support a barrier-free workplace supported by the Institute’s accessibility plan, accommodation and disability management policies and procedures. Should you require accommodation at any point during the recruitment process, including accessible job postings, please contact the Lunenfeld-Tanenbaum Human Resources Department.



Contact Name: Hiring Manager